Returns & Exchanges
Return & Exchange Policy
We want you to love your purchase from Fawn & Fold.
If you're not completely satisfied, you may return eligible items within 30 days of delivery.
Return Eligibility
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Items must be unused, unworn, and in their original condition.
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All original tags must still be attached.
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Items showing signs of wear, damage, washing, or alteration cannot be returned.
Refunds
Once your return is received and inspected, your refund will be issued to your original payment method within 5–7 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery and include photos of the item, packaging, and shipping label so we can review your claim.
To qualify for a refund or replacement, the item must be unworn, unwashed, and have all original tags attached.
If the item has been worn, washed, altered, or the original tags have been removed, we are unable to issue a refund or replacement. However, as a courtesy, Fawn & Fold may offer a discount toward a future purchase at our discretion.
Our goal is to ensure every customer has a great experience, and we'll always do our best to find a fair solution whenever possible.
Final Sale
Clearance items, gift cards, and personalized products are final sale and cannot be returned.
For any questions regarding returns, please contact us at fawnfold@gmail.com.